1. Who we are

Our website address is:

https://creativewellbeingcircle.co.uk

Owned and operated by Andrea Leiper, sole trader registered in England, of Mayview, The Tythings, Newent, Gloucestershire, GL18 1QQ.

Creative Wellbeing Circle (CWC)

understands that your privacy is important to you, and we are committed to protecting and respecting your personal data. We will only collect, store, and use information in line with applicable laws, including the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

By using our website, you agree to this Privacy Policy, and consent will be sought where necessary for specific purposes, including signing up to our newsletter. If you do not accept this Privacy Policy, please discontinue using our site immediately.

2. What does this policy cover?

This Privacy Policy applies to your use of our website and our handling of personal data collected. It does not cover third-party websites that we may link to or that may link to us. Please ensure you check the privacy policies of any third-party sites you visit.

3. What personal data we collect and why we collect it

We collect and process a range of personal data, including:

-Personal identification data: Name, date of birth, contact information (email addresses, telephone numbers), demographic information (postcode, preferences, interests).

-Technical data: IP address, browser type, version, and operating system (automatically collected).

-Usage data: URLs referring site, your activity on our website, and the site you exit to (automatically collected).

-Comments: When visitors leave comments, we collect the comment details, the visitor's IP address, and the browser user agent string to aid in spam detection.

We collect and process this data in line with GDPR Article 6(1), where processing is necessary:

-With your consent.

-For the performance of a contract.

-To comply with legal obligations.

-For legitimate interests, including improving services and website performance.

4. Why we collect data

We collect personal data for the following reasons:

-To provide and operate our services, including newsletters and event notifications.

-To send you promotional messages and updates, with your consent.

-To ensure compliance with applicable laws and regulations.

-To improve our services, develop new offerings, and conduct internal analytics.

5. Who we share your data with

We may share your data with the following third parties:

-Payment processors (e.g., PayPal, Stripe, Eventbrite): For processing payments.

-Service providers: For web hosting, analytics, or marketing (e.g., FEACreate).

-Legal authorities: In the case of compliance with legal requirements, court orders, or governmental authority.

We ensure any third-party data processors comply with GDPR standards for data protection.

6. Cookies

We use cookies to enhance user experience, track website usage, and provide customised content. Cookies we use include:

-Session cookies: Temporary cookies that expire when you close your browser.

-Persistent cookies: Remain on your device for a specified time or until deleted.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect website functionality.

7. Data retention

We retain personal data only as long as necessary for the purposes outlined. For example:

-Comments: Retained indefinitely for follow-up purposes.

-User profiles: Information is retained as long as an account is active.

-Financial records: Retained for legal and tax purposes.

We regularly review and delete data that is no longer required.

8. Your rights under GDPR

Under GDPR, you have the following rights:

-Access: You can request access to the personal data we hold about you.

-Correction: You can request the correction of inaccurate or incomplete data.

-Erasure: You can request deletion of your data, subject to legal obligations.

-Restriction: You can request limitations on the processing of your data.

-Portability: You can request your data in a portable format.

-Objection: You can object to processing, particularly in relation to direct marketing.

To exercise your rights, contact us at [email protected]

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9. How we store your data

Our data is securely stored on the FEACreate platform, which follows strict security protocols, including PCI-DSS standards for payment processing. All data is stored within the European Economic Area (EEA), and we take reasonable precautions to protect your data from unauthorised access or disclosure.

10. International Data Transfers

We do not transfer personal data outside the EEA. If in the future we do, we will ensure appropriate safeguards are in place to protect your data.

11. Data Protection Officer (DPO) Contact

If you have any queries regarding data protection or wish to make a complaint, please contact our Data Protection Officer at:

Andrea Leiper

Mayview, The Tythings, Newent, Gloucestershire, GL18 1QQ

Email: [email protected]